Mrunali Bhangale

Pioneered early-stage product thinking for an AI-powered travel assistant, prototyping interaction patterns using Claude Code and the Stingray model while evolving the brand and design language.

Architected a flexible sign-in and activation system with Product Managers, reducing 15 account creation flows to 3 unified journeys for partners including Chase, Amex, and HDFC.

Applied systems thinking to untangle a complex, multi-partner ecosystem, improving user onboarding and partner integration efficiency.

Owned end-to-end product design for high-revenue travel features, including lounge booking, Fast Track security, and multi-membership, simplifying airport travel for over 500K users.

Led early feature definition and end-to-end design of a carbon credits marketplace as the sole designer, serving multiple user types across the full lifecycle.

Defined success metrics, utilized data analytics and customer feedback to identify onboarding friction, improving conversion rates by 30%.

Redesigned information architecture and navigation for a desktop education network platform, restructuring complex learning tracks and modules into an intuitive multi-pathway system.

Designed end-to-end discovery and purchase experience for a food brand, helping users navigate a diverse product range, validated through rapid prototyping and shipped with Engineering in 6 months.

Designed scalable improvements to Sony's internal web platform by running cross-functional design workshops to surface and synthesize stakeholder needs.

Led iOS and Android design for Mahindra's livestock management app, contributing to a 40% increase in app usage as per client report.

Applied customer research and iterative design to solve complex user problems across Bajaj Finserv's financial services platform, improving App Store ratings by 1.5 stars.